J&T Quality Policy  

Our policy is to conduct business with a total commitment to our customers and their requirements. We define quality as conformance to our customer's needs, requirements & specifications, both internal and external. We are dedicated to achieving the highest degree of customer satisfaction, on time and to the highest quality.

Our experience has shown us that providing a `high level of professionalism, quality and service in the construction industry leads to the development of successful on-going working relationships with current and prospective clients.

 We promote a “quality-in-all-we-do” philosophy with a total company effort and commitment to continuous improvement. 

 

 

 We will achieve this by:

  1. Knowing who our Customers are and what they want - through open communication.
  2. Understanding the requirements of our jobs and the systems that support us.
  3. Monitoring on-time delivery performance.
  4. Making continuous improvement a part of every day and every job
  5. Ensuring that our Policy and Procedure Manuals reflect what we actually do.
  6. Remembering that we are here because of our Customers! Realizing our Customers are the reason we have our jobs, and that through on-time delivery of quality work is how we will keep them!
  7. Emphasize appropriate training for all employees.
  8. Recognize each employee's responsibility for quality.
  9. Never compromise safety

 

 

 

 

 

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